Returns & Exchange Policy

Returns and Exchanges

• Eligibility: We accept returns and exchanges within 7 calendar days from the date of purchase. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in a resalable condition.
• Order Cancellation: Orders can be cancelled before they are dispatched.
• Pick-Up Service: While we aim to offer a pick-up service for returns, it is not guaranteed. If pick-up is not available, customers are responsible for shipping the return themselves.
• Ineligible Returns: Returns made beyond the 7-day period, for used items, or without original packaging will not be accepted.
• Hassle-free returns within 7 days of delivery. Items must be unused and unworn and have tags intact.
• Refunds: Prepaid orders will be refunded via the original mode of payment, while COD orders will receive store credits.
• Exchanges: Allowed once per item for a same or different product, size, or color of equal or higher value, with price difference payable if applicable.
• Non-returnable items: Socks, polish, and shoe care accessories cannot be returned or exchanged.
• Defective, incorrect, or damaged items must be reported within 24 hours of delivery.
• INR 99 fee applies for return or exchange pickups. Shipping charges are non-refundable.
• Email — 19jay.parmar99@gmail.com